Reissue Credit Reports

Reissue Credit Reports2018-09-11T22:04:14+00:00

Reissue Credit Reports

Don’t lose another deal because a lender pulled lower credit scores. Use Direct Mortgage and close the loan!

Know EXACTLY what score you can count on.
Reissue credit reports up to 90 days from pull date.
Direct Mortgage can reissue broker credit reports from multiple vendors!

Reissue Credit Report product in shopping cart
(See How to Order a New Credit Report)

Detailed Instructions: Reissue Credit Reports 

1.  Log into DirectWare® from

2.  Select your loan.

3.  When the loan opens in DirectWare, click the AUS Submission Wizard  link on the left-hand navigation bar. (If you are creating a new loan, once the loan has been created, you will be asked “Would you like to complete the Submission Ready Wizard now?” Click on “Yes”.) This will bring up the “Order Credit” tab of the wizard.

Order Credit Screen

4. Enter the borrower(s)’ email addresses at the top of the page.

Enter Borrowers' email addresses

5. From the top dropdown field, choose whether or not you want to order a new credit report or reissue a credit report.

Select New or Reissue

6.   Select the reporting agency of your choice from the Reporting Agency drop down menu.

Select Reporting Agency from Drop Down List

7.  Enter the Report #. Also enter your InstaView Password if that option is available, or select the check box next to where it says, “Check here to enter your credit vendor login information”. If you mark the check box, text boxes will appear where you can enter you login information. Enter that information.

Enter InstaView Password


Enter Login Info

8.  Your shopping cart shows “Credit Report – Reissue” for zero dollars.

Just Credit Report - Reissue in shopping cart

9.  Click the blue “Confirm Order Information” button.

Confirm Order Button

10.  A notice displaying the borrower payment policy will appear. Read the policy, then click the blue “Proceed” button.

11.  Even though this product is free, click the blue “Process Payment” button.

12.  The status under the “Order Status” column will show “Ordered”, and then “Completed”. Click on the “Completed” link to open the “Order Status” screen.

Order Status Completed

13.  You can view the credit report by clicking on the link displayed on the order status tab.

Order Status Screen

14.  Having clicked the link, the credit report will open.

credit report